Zoho CRM
Zoho Cliq
Zoho Desk
Zoho Campaigns
Zoho Analytics
Is your business
growing faster
than your systems?
You're getting more leads, more customers and
more opportunities, but without the right systems,
things can quickly become messy.
Real Systems. Real Results.
ABOUT BOX2SPACE
A Botswana company
with a passion for
better business systems.
We help small and medium businesses simplify the way
they work, using Zoho applications to create practical and connected
systems that support real growth.
Our Story
Box2space was founded in Botswana with a simple idea: small teams with big dreams deserve access to the same powerful business tools as large organisations.
We saw too many good businesses held back by manual processes, scattered information and systems that just didn't fit.
So we became a Zoho Partner, to help businesses in Botswana and beyond get organised, work smarter and grow with confidence.
Our Values
We do more than implement software
OUR SERVICES
Practical Zoho
solutions for growing
businesses.
We help you choose, set up and use the right Zoho tools
to streamline your operations, connect your teams and deliver
a better experience for your customers.
Zoho CRM Implementation
Organise your leads, customers and sties process in one place.
Business Process & Systems Analysis
We help you understand your business and design systems that suit it
Zoho Applications & Integration
Set up and connect the right Zoho apps for your business.
Digital Foundations
Domains, email and essential digital setup to gett you started online.
Training & Adoption
Practical training so your team can use Zoho with confidence.
Ongoing Support & Optimisation
We're here to help as your business grows.
Why Zoho Applications?
Zoho is powerful, flexible, and built for businesses that want to grow. It gives you everything you need to build better relationships, close more deals, and scale with confidence.
CASE STUDIES
Real businesses.
Real results.
Real stories from small businesses just like yours.
See how the right Zoho setup creates clarity,
saves time, and drives growth.
Case Study: How Zoho Helped PM Academy Move from System Frustration to Business Clarity
PM Academy, a project management training and advisory company, needed a better way to manage enquiries, sales follow-ups, learner administration, client communication, support requests, and internal collaboration.
Before moving to Zoho, the team was using Bitrix24. While the system had served a purpose, it no longer fully supported the way PM Academy worked. Important information was difficult to track, sales activities were not always easy to follow, and the team needed a more connected environment that could support both sales and operations.
The goal was simple: move away from scattered processes and create a more organised, structured, and scalable system.
With Zoho, PM Academy introduced a connected ecosystem that included Zoho CRM, Zoho Forms, Zoho Sign, Zoho Desk, Zoho Social, Zoho Survey, and Zoho Cliq. This gave the team a stronger foundation for managing leads, course enquiries, customer communication, support processes, document signing, feedback collection, and team collaboration.
Zoho CRM became the central hub for tracking enquiries, managing sales pipelines, monitoring follow-ups, and giving the team better visibility of where each potential client was in the sales journey. Instead of relying on disconnected notes, emails, and manual tracking, the team could now work from one clearer source of truth.
Zoho Forms helped capture information more consistently. Zoho Sign supported smoother document and agreement processes. Zoho Desk created a more structured way to manage learner and client support. Zoho Social supported marketing visibility, while Zoho Cliq made internal communication quicker and more connected.
The move to Zoho did more than replace one system with another. It helped PM Academy rethink how its business processes should work.
The result was a more organised, confident, and connected business. The team gained better visibility, smoother handovers, clearer follow-ups, and a stronger foundation for growth.
For PM Academy, Zoho was not just a software change. It was a business transformation.
And that is exactly what Box2space helps small and growing teams achieve: practical CRM systems that make work easier, clearer, and more scalable.
Case Study: How Zoho Helped MyLittlePM Build a Smarter Online Learning Business
MyLittlePM is an online project management learning platform created to make practical project management education more accessible, affordable, and beginner-friendly.
As the platform started taking shape, MyLittlePM needed more than a website and course content. The business needed a connected system that could support learner sign-ups, online course delivery, student discount enquiries, communication, marketing, payments, course access, and future growth.
Zoho helped MyLittlePM create that foundation.
Using Zoho TrainerCentral, MyLittlePM gained a dedicated platform to host and manage its online learning experience. This allowed the business to deliver course content, manage learners, and create a more professional learning environment for students.
Zoho CRM helped organise learner enquiries, track potential students, and manage communication more clearly. Instead of relying on disconnected spreadsheets, inboxes, and manual follow-ups, the business could build a more structured view of each learner’s journey.
Zoho Forms supported learner information capture, including student discount interest and sign-up details. Zoho Flow helped connect different parts of the learner journey, making it easier to move information between systems and trigger the right next steps. Zoho Campaigns supported structured learner communication, while Zoho Social helped grow the brand’s visibility across social media.
Together, these Zoho tools helped MyLittlePM move from a course idea into a more organised digital learning business.
The biggest benefit was clarity. MyLittlePM could better understand where learners were coming from, what they were interested in, and what action needed to happen next. Zoho also made it easier to think ahead: as more courses, subscriptions, campaigns, and learner segments are added, the business already has a scalable system to support that growth.
For MyLittlePM, Zoho did not just help with administration. It helped turn a growing learning platform into a more connected, professional, and scalable business.
That is the power of the right Zoho ecosystem: it gives small teams the structure to grow with confidence.
LET'S TALK
Let's talk Zoho
Whether you're starting from spreadsheets
or already using Zoho CRM, we're here to help you get more from your customer relationships.
Complete the form and we'll get back to you within one business day.
We're here to help. Reach out anytime.
hello@box2space.co.bw
+267 75 248 717
Gaborone, Botswana
Mon - Thu: 9:00 AM - 4:00 PM
Saturdays: By appointment
Not sure where to start?
No worries - that's what we're here for. Tell us a little about your business
and we'll help you identify the right first step, even if you're not sure yet.
Ready to stop managing
customers from spreadsheets?
Let's build a simple, powerful CRM system that helps your team work smarter and grow faster.
